How to get the fastest support

I just can’t help myself. I am constantly tweaking things to try to get the best product for you guys. I want you to get fast, professional and friendly service every time.

fastest-support

And I’m really excited to announce that we’ve added a couple new features and changed our terms of service (the boring stuff). Here’s the rundown:

  • for fastest service, submit a support ticket here (if you don’t have an account, check out the support options here.)
  • we have a new 1-800 number, except the stupid thing is 1-844. Have you ever heard of such a thing? Sigh. 1-844-972-9997
  • we are offering a new support package that includes a firewall – almost guaranteed to prevent hacks

Terms of Service Changes

Our terms now stipulate 30 days to completion, 50% down, 30% upon review, and 20% upon launch. Which is only a teeny tiny change from take however long you like to complete, 50% down and 50% on launch.

Thoughts? Questions? Love? 🙂

 

 

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