WordPress Support Ticket

Each purchased WordPress Support ticket is for roughly 30 minutes of developer support. Our specialty is WordPress – your WP plugins, themes, designs, and functions. Put our 36+ years of WP experience to work for you!

If you’re looking for on-going maintenance for your WordPress website, the monthly Maintenance plans may be a better fit.

Submit WordPress Support Ticket from within My Account > Help Desk

Clients may also login and use the Help Desk in your “My Account”.

“One Ticket” WordPress Support Tickets

Most small things can be done within 1 WordPress Support Ticket. “Small things”
is subjective so here’s a sample list of 1-ticket tasks:

  • Add a new page or post to the website
  • Add a form (1-2 page long)
  • Website backup
  • Add social media links
  • Update contact info
  • Add carousel or banner
  • Add a Table of Contents
  • Update WordPress
  • Database cleanup
  • Add author box, related posts, or social sharing links
  • Update menus
  • Add a plugin
  • Update a plugin
  • Add a new widget or block
  • Add email signup box to post/page or widget area
  • Insert a video / photo

These are not 1-ticket support tasks:

  • Moving WordPress to another hosting account
  • Cleanup and recovery of hacked WordPress website
  • Brand new website setup including content entry or theme customization
  • Custom plugin or theme development

Also Included in Every WordPress
Support Ticket

Same Day

Requests are completed, in most cases the same business day. For best chances, get your requests in before noon PST.

Predictable Cost

Small tasks are all completed for one fee. Once accepted, we will complete the task for the quoted amount.

No Plugins

We do not use plugins to make our jobs easier. If we can hard-code something, we will. Plugin Policy here.

Expert Work

Since 2007 we have had happy WordPress clients.

Notes

You’ll receive a screenshot of work performed, along with any instructions that you need.

Guarantee

If you are not satisfied with the results of your request, you can request a full refund within 7 days of completion.

How it Works

  • Login to your account. Buy 1, 2, or 3 WordPress Support tickets – the price is the same.
  • Sign in or create an account.
  • Pay $44.50 USD for one ticket.
  • Check your email for the receipt. REPLY to the receipt to submit your ticket.
  • Our team will get back to you shortly!.
customer support person answering wordpress support ticket on laptop on couch
How often must I do upgrades?

This post will answer that question.

Are there any discounts?

Yes! if you add money to your wallet (from the Wallet tab in My Account) you get an automatic 5% discount on everything!